magnum Platform Privacy Notice

This page describes what we collect when you use magnum and how we keep that data protected. We at magnum collect information necessary to operate our sportsbook, casino, and slot-game services — your email, phone number, identity details, and payment method information. We use this data to verify your account, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts on mobile banking, local payment, online payment, and e-wallet, and prevent fraud.

We understand that your privacy matters. Our servers encrypt your data in transit and at rest. We do not sell your personal information to third parties. We share your data only with payment processors and our internal compliance team when legally required. This notice explains what we collect, how we use it, and what rights you have under applicable law.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on magnum

We at magnum collect the following information when you create an account and use our platform:

Identity information: Your full name, date of birth, phone number, and email address. We verify this information against payment methods and compliance databases.
Payment details: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction but do not store your e-wallet credentials. For bank virtual accounts on mobile banking, local payment, online payment, or e-wallet, we generate a unique account number linked to your magnum profile but never store your personal bank password.
Account activity: Your login history, game selections, bet amounts, and withdrawal requests. We use this to detect unusual activity and prevent fraud.
Device and network information: Your device type (Android phone, iOS browser, desktop), IP address, and network connection status. We use this to optimize magnum's performance and identify account security issues.
Cookies and tracking: We use cookies to remember your login state and language preference. Third-party analytics services may place cookies to measure how users navigate magnum.

We do not collect your payment credentials directly. When you initiate a deposit on magnum through mobile banking, local payment, online payment, or another payment method, you approve the payment in your payment app or bank interface — magnum receives only a confirmation that the payment succeeded.

Verification on magnum: Before you can withdraw winnings, we verify your identity once. This involves confirming your email, phone, and identity details. We do not re-verify for every withdrawal — the verification is a one-time check per magnum account.

How We Use Your Data on magnum

We at magnum use your data for the following purposes:

Account management: Creating and maintaining your magnum account, processing logins, and managing your balance.
Payment processing: Connecting your deposits from e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank virtual accounts to your magnum balance, and processing your withdrawal requests back to your original payment method.
Fraud prevention: Detecting unusual betting patterns, duplicate accounts, and unauthorized access attempts. If we suspect fraud, we may freeze your magnum account pending investigation.
Legal compliance: Verifying your identity, location, and eligibility to use magnum under applicable law. We may share your information with regulators if legally required.
Customer support: Responding to your inquiries about account issues, deposit delays, or withdrawal status.
Platform improvement: Analyzing how users navigate magnum, which games are popular, and where we can optimize performance.

Third Parties and Data Sharing on magnum

We at magnum share your data with the following third parties only when necessary:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment receive your transaction details (amount, date, confirmation) when you deposit or withdraw. They use this data to process payments and prevent fraud on their end.
Analytics services: We use third-party analytics to understand how users interact with magnum. These services receive anonymized data about page views and game selections — they do not see your name, payment details, or balance.
Compliance and anti-fraud services: We share your identity information with licensed verification services and financial intelligence units if required by law to confirm you are not engaged in prohibited activities.
Customer support platforms: If you contact magnum support, your message may be stored in a support ticket system to help our team resolve your issue faster next time.

We do not sell or share your personal information with advertisers, marketing companies, or other businesses. We will not rent your email address or phone number to third parties.

Your data may sit outside your jurisdiction

Our servers may be located outside Indonesia. When you use magnum from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be processed and stored in other countries. By using magnum, you acknowledge and consent to this international processing.

How We Protect Your Data on magnum

We at magnum use industry-standard security measures to protect your information. All data in transit is encrypted using TLS (SSL) protocol — when you log into magnum or submit payment information, the connection is encrypted. Data at rest on our servers is also encrypted and stored on secure infrastructure.

We limit access to your data to authorized magnum staff members (support, compliance, operations) who need it to perform their jobs. We use two-factor authentication (2FA) on our own systems to prevent unauthorized account access. If a security breach occurs, we notify affected users within a reasonable timeframe and inform relevant authorities as required by law.

Your Rights Regarding magnum Data

Depending on your jurisdiction, you may have the following rights regarding your magnum data:

Access: You can request a copy of the personal data we hold about your magnum account. Contact magnum support with your request.
Correction: If your email, phone, or name is incorrect in magnum, contact support to update it. Identity data may require re-verification before we process the change.
Deletion: You may request that we delete your magnum account and associated data. We will delete your account, but we may retain transaction records as required by law for a limited period.
Data portability: You can request a machine-readable copy of your magnum data for transfer to another service.

To exercise any of these rights, contact magnum support through your account or visit our contact page. We will respond to your request within a reasonable timeframe. If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority.

Cookies and Tracking on magnum

We at magnum use cookies to enhance your experience. Our first-party cookies remember your login state, language preference, and account settings so you don't have to re-enter them every time you access magnum.

Third-party analytics services (such as services measuring user behaviour) may place cookies on your device to understand how visitors use magnum. These services use analytics data to help us optimize magnum's performance. You can disable cookies in your browser settings, but this may limit some magnum features.

How Long We Keep magnum Data

We at magnum retain your personal data as long as your account is active. If you delete your magnum account, we retain certain transaction records, identity verification documents, and payment history for a minimum of several years as required by financial regulations and anti-money-laundering laws. After that retention period, we securely delete or anonymize your data.

Contact Us About magnum Privacy

If you have questions about our privacy practices or how we handle your data on magnum, contact our support team. You can reach us through the help menu in your magnum account or by visiting our FAQ pageWe will respond to privacy inquiries within a reasonable timeframe.

This privacy notice is current as of the date listed above. We may update it periodically to reflect changes in our practices or applicable law. We will notify you of material changes before they take effect. Your continued use of magnum following notice of changes constitutes your acceptance of the updated privacy policy.

Summary of magnum Privacy Commitments

We at magnum are committed to protecting your privacy. We collect only the data necessary to operate our platform, process your deposits and withdrawals, and prevent fraud. We encrypt your data, do not sell it to third parties, and share it only with payment processors and compliance authorities when legally required.

You have the right to access, correct, and delete your magnum data. You can request a copy of your information or ask us to update your account details. If you believe we have mishandled your data, you can file a complaint with your local data-protection authority or contact our support team.

Our services are available only where local law permits. When you use magnum, your data may be processed in other countries. By using magnum, you consent to this international processing and agree to this privacy notice.